Infobip Names Mirza Bukva EMEA Director of Operator Partnership

Infobip, a global leader in cloud communications, has appointed Mirza Bukva as the new Director of Operator Partnerships for the Europe, Middle East, and Africa (EMEA) region. This strategic leadership move underscores Infobip’s commitment to deepening collaboration and driving innovation across its telecom network in the EMEA markets.

A Veteran with Deep Roots in Infobip

Mirza is no newcomer to the company. Over the past decade, he has built a strong track record at Infobip, holding various leadership roles within its telecom partnerships arm. Most recently, he led operations as Head of Telecom Partnerships for Africa, where he played a key role in enhancing connectivity, monetising telecom services, and managing high-level regional partnerships. His career journey also includes a solid foundation in sales and data analytics, where he balanced relationship-focused tactics with evidence-based strategies to fuel growth and efficiency.

“Infobip operates at the forefront of telecommunications innovation, enabling seamless communication for businesses worldwide. By prioritising strong relationships and aligning strategies with emerging industry trends like 5G infrastructure and fintech convergence, my goal will be to solidify Infobip’s position as a trusted partner in the telecom ecosystem”, said Mirza Bukva, Director of Operator Partnerships for the EMEA region at Infobip.

Driving Strategic Telecom Alliances Across EMEA

In his new role, Mirza will steer Infobip’s operator partnership strategy throughout the EMEA region. His focus will be on developing and nurturing strategic relationships with telecom operators, adapting Infobip’s solutions to fit evolving market demands, and unlocking new revenue streams. His goal is to build enduring alliances that deliver long-term value for both Infobip and its partners.

“Mirza’s appointment aligns with the company’s vision to enhance its leadership in the telco sector by forging deeper partnerships, driving digital transformation, and unlocking growth opportunities through cutting-edge solutions such as Communications Platform as a Service (CPaaS) and Artificial Intelligence (AI)-driven customer engagement. He will be instrumental in continuing to redefine communication technology across EMEA”, said Matija Ražem, Chief Commercial Telecom Officer at Infobip.

Regional Focus with a Global Vision

Mirza’s responsibilities span a diverse range of telecom markets—from Europe’s competitive and mature sector to the innovation-driven Middle East and Africa’s rapidly digitising landscape. He plans to tailor approaches that address the unique needs of each region, all while aligning them with Infobip’s global growth strategy.