Leading retail technology company, Pathfinder, has
unveiled RetailGPT, a revolutionary digital platform that acts as an extension
of physical stores into the digital world powered by Gen AI. RetailGPT is a
smartphone-based app that allows retailers to harness the insights of customer
data to optimize processes, customer experience, and profitability. It offers
shoppers a seamless platform for personalized shopping, integrating retailer
rewards and offers, while adapting to individual user habits to tailor product
suggestions.
Launch Event
Unveiled at Dubai’s leading Food Business Forum
earlier this month, where Pathfinder was the Phygital Retail Commerce Partner,
RetailGPT's debut is heralded as a game-changer for the retail industry,
including restaurants, grocery stores, and supermarkets.
“RetailGPT serves as a dynamic tool for the entire
retail sector. The platform empowers retailers to achieve unprecedented levels
of personalization and efficiency, ultimately driving their growth and
success,” said Sadique Ahmed, CEO of Pathfinder Global.
“RetailGPT elevates
retailers’ business potential through enhancing customer experiences with
features like real-time personalized interaction and streamlined operations,
all facilitated by conversational AI. It is our mission to support the retail
community in navigating the complexities of today’s market dynamics with
innovative solutions such as RetailGPT. We are committed to partnering with the
retail industry to achieve a new standard of customer experience and
operational excellence.”RetailGPT: Converging the Digital and
Physical Gap
“RetailGPT is designed to extend the physical premises
of stores into the digital realm, enhancing customer engagement through its
advanced AI-driven conversational capabilities,” added Ahmed. “The technology
represents a pivotal moment for the entire retail industry. RetailGPT is set to
redefine the shopping experience, offering unmatched personalization and
efficiency.”
Impact on Retail Businesses
RetailGPT promises to revolutionize the way businesses
engage with customers. Providing
a digital extension to physical stores enables businesses to reach customers in
innovative new ways, driving sales and enhancing the shopping experience.
Retailers can enjoy the benefits of increased footfall and conversions through
personalized, AI-enhanced interactions.
“Retail is ready for its digital transformation,” said
Ahmed. “We are excited to be leading the change with RetailGPT, a powerful and
innovative new technology that provides effective solutions across the
industry.”
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