Dubai Land Dept. Launches 'Tayseer' to Ease Overdue Service Fee Payments

In a bid to boost global competitiveness and improve community well-being, the Real Estate Regulatory Agency (RERA), a division of the Dubai Land Department (DLD), has introduced the ‘Tayseer’ initiative. This program aims to simplify the settlement of outstanding service fees by allowing unit owners to pay their dues through flexible installment plans, with a minimum duration of six months. The initiative, developed in collaboration with jointly owned property (JOP) management companies, seeks to ease financial pressures on owners and enhance financial stability in the real estate sector.

Alignment with the ‘Year of the Community’ Vision

The launch of ‘Tayseer’ aligns with the broader objectives of the ‘Year of the Community,’ an initiative spearheaded by the UAE leadership under the theme “Together, hand in hand.” This designation of 2025 as a year to strengthen family and community ties underscores the importance of cooperation, belonging, and preserving cultural heritage—principles that ‘Tayseer’ embodies through its focus on sustainable financial solutions.

Fostering Economic and Social Stability

By promoting financial collaboration, ‘Tayseer’ creates a supportive ecosystem that benefits both individual property owners and the wider economy. The initiative’s flexible payment solutions not only contribute to financial stability but also enhance the overall quality of life in Dubai by ensuring smoother real estate transactions and reducing financial stress for property owners.

Strategic Collaboration with Management Companies

The launch of ‘Tayseer’ followed a key meeting between RERA and JOP management companies, where both parties discussed practical methods for resolving overdue service fee payments. As part of the agreement, a two-month registration period has been introduced, allowing property owners to enrol through their management companies. Importantly, participating management companies have committed to refraining from initiating enforcement actions against owners while they are adhering to the payment plan.

Strong Industry Participation and Commitment

Reflecting the real estate sector’s dedication to financial sustainability, 19 management companies have already joined the initiative. Their participation underscores the industry’s commitment to supporting property owners and fostering long-term financial stability within jointly owned communities.

Mohammed Ali Al Badwawi, Acting CEO of the Real Estate Regulatory Agency at the Dubai Land Department, affirmed that the initiative reflects the DLD’s ongoing commitment to enhancing the real estate sector’s readiness and sustainability while strengthening public-private partnerships. He said: “Dubai Land Department continues to launch impactful initiatives that keep pace with market developments and address the needs of property owners and investors. The ‘Tayseer’ initiative aligns with our vision of delivering proactive, customer-centric services that build trust and balance economic and social priorities.”

Enhancing Dispute Resolution and Service Fee Management

A key objective of ‘Tayseer’ is to reduce service fee-related disputes. By streamlining payment processes, the initiative aims to minimize cases filed with the Rental Disputes Centre, lower the number of complaints, and improve service fee allocation efficiency across various real estate developments. Additionally, it enhances the property ownership experience by providing seamless and transparent payment mechanisms, ultimately increasing stakeholder satisfaction and ensuring long-term sector sustainability.

Supporting Dubai’s Real Estate Strategy 2033

The initiative is a crucial component of the Dubai Real Estate Sector Strategy 2033, which focuses on establishing sustainable and flexible payment structures for service fees. By collaborating with property management firms, ‘Tayseer’ helps property owners meet their financial and investment objectives while ensuring timely payments. Furthermore, it encourages proactive problem-solving, preventing minor service fee issues from escalating into legal disputes.

Driving Competitiveness and Sustainable Growth

‘Tayseer’ is structured around three key pillars: enhancing Dubai’s global standing, fostering sustainable development, and reinforcing trust and transparency in the real estate market. By promoting an investor-friendly environment and strengthening governance within the sector, the initiative plays a vital role in attracting and retaining investments. Additionally, it aligns with the Dubai Land Department’s ongoing efforts to enhance service delivery, ensuring greater satisfaction for property owners, employees, and stakeholders.

Encouraging Property Owners and Management Firms to Participate

RERA urges all property owners to contact their respective management companies to take advantage of the ‘Tayseer’ initiative. The agency also encourages more management firms to join the program, further strengthening efforts to improve financial stability in jointly owned properties. Interested parties can access the full list of participating management companies on the Dubai Land Department’s official website.