Tech Mahindra & Telefónica España Partner for Network and Service Transformation

Tech Mahindra (NSE: TECHM), a global leader in technology consulting and digital solutions, has announced a strategic agreement with Telefónica España, Spain’s largest telecommunications provider. Through this collaboration, Tech Mahindra will take charge of Level 1 operations support across all network domains, service platforms, and TV services, ensuring improved operational efficiency.

Driving Network Transformation Through AI and Automation

This initiative aims to modernize Telefónica España’s network infrastructure, service platforms, and TV operations. Tech Mahindra will implement AI-powered automation to enhance operational efficiency while unifying various workflows across domains. By integrating cutting-edge technology, the partnership will introduce next-generation network and service operations, improving overall service quality and customer experience.

Harshul Asnani, President and Head - Europe Business, Tech Mahindra, said, “As the telco industry navigates complex network modernization and evolving consumer demands, the need for innovative, scalable solutions has never been greater. Tech Mahindra, with its proven expertise in delivering digital transformation and network services, is uniquely positioned to address these challenges with precision and agility. Together with Telefónica España, we aim to co-create transformative solutions that enhance operational efficiencies, redefine customer engagement, and set a benchmark for excellence in the telecommunications industry.”

Tech Mahindra’s Strong Footprint in Europe

With a well-established presence in Europe, Tech Mahindra has consistently delivered transformative digital solutions to leading telecommunications enterprises. Its expertise in AI, automation, and network services has positioned the company as a preferred partner for European telecom operators. This agreement further solidifies Tech Mahindra’s standing in the region, reinforcing its leadership in delivering innovative and high-impact solutions.

A Competitive Edge for Telefónica España

By leveraging Tech Mahindra’s advanced technology solutions, Telefónica España will accelerate its transition toward autonomous network operations. This partnership will enhance its service capabilities, allowing the telecom giant to maintain a competitive edge and offer superior customer experiences in a rapidly evolving market.