Newgen & Fadata Partner to Streamline Insurance Content Management

Newgen Software, a leading global provider of digital transformation platforms, has announced the continuation of its strategic alliance with Fadata, a renowned provider of core insurance solutions.

Seamless Integration of Technologies

This renewed partnership brings together Newgen’s OmniDocs, a powerful enterprise content management (ECM) platform built on a low-code framework, with Fadata’s INSIS, a cloud-based system designed to manage insurance processes across all business lines.

Enhancing Operational Efficiency and Customer Experience

The goal of this collaboration is to support insurers in managing intricate, content-heavy processes while promoting centralized systems and improving customer experiences. Insurers can expect to see more streamlined document management processes, improved compliance, and enhanced operational efficiency.

Cost Reduction and Streamlined Operations

Through the integration, insurers will benefit from reduced operational costs and optimized workflows, driving greater overall business efficiency.

Neyko Bratoev, Head of Fadata Ecosystem, said, “Insurers deal with large quantities of digital documentation, making document management a high priority. Having a specialist solution helps to reduce manual handling, optimise workflows and increase productivity. Newgen’s highly recognised OmniDocs does that with aplomb. Together, we can support insurers to focus on the service they deliver to their clients.”

Rajvinder Singh Kohli, Senior Vice President at Newgen, added, “This collaboration is a game-changer for the insurance industry. With Newgen’s Enterprise Content Management and Document generation capabilities seamlessly embedded into the INSIS platform, insurers can now manage their content-heavy processes and generate customer communication with unprecedented efficiency by simplifying complex processes and improving access to vital information; we are enabling clients to focus on what truly matters—delivering exceptional service to their customers.”