DIB alt, the Ultimate Digital Banking Experience for Customers, is Introduced by Dubai Islamic Bank
With more than 135 digital services
In a bold move reflecting the relentless pursuit of digital excellence by major banking institutions, the financial powerhouse has unveiled its latest initiative — DIB alt. This comprehensive digital umbrella brand is designed to consolidate all of the bank's digital offerings and capabilities under one cohesive platform, aligning with its ambitious transformation strategy.
DIB 'alt' transcends the boundaries of a traditional bank or a mere mobile banking app. It represents a paradigm shift in banking services, offering a complete and transformative digital banking experience. The primary objective is to elevate the banking journey for DIB's customers significantly, providing seamless access to a diverse array of digital services and products. Functioning as a fully integrated digital banking solution, DIB 'alt' amalgamates the extensive range of digital offerings and capabilities provided by Dubai Islamic Bank into a singular, user-friendly platform. This holistic approach ensures that customers enjoy a hassle-free banking experience by accessing more than 135 digital services through various channels, including the DIB Mobile App, Online Banking, WhatsApp, and ATMs.
Serving as a one-stop destination for all banking needs, DIB 'alt' empowers customers to swiftly open bank accounts, apply for personal finance or credit cards, conduct local or international remittances, make payments, and much more — all within minutes. The meticulous design of the platform aims to simplify banking processes and enhance convenience across multiple touchpoints, leveraging advanced technology to deliver an effortlessly efficient banking experience. Ultimately, the overarching goal is to propel the bank's digital ambitions and position Dubai Islamic Bank as a formidable disruptor in the expansive digital banking and financial landscape. DIB 'alt' stands as a testament to the institution's commitment to staying at the forefront of digital innovation, anticipating and meeting the evolving needs of its clientele in the ever-changing financial landscape.
Dr. Adnan Chilwan, Group Chief Executive Officer of DIB, “To remain digitally intelligent in today’s rapidly evolving world where technology is transforming industries and customer expectations are on the rise, a similar revolution is needed in the financial ecosystem to stay relevant. That is where DIB alt comes in – a simplified banking experience consolidating all digital capabilities of DIB under one umbrella brand. So, what does that mean for our customers? Going forward, all channels that are digitally enabled and products and services that are digitally fulfilled will fall within DIB alt. DIB ‘alt’ embodies a transformative leap towards digitalization, strongly supported by our customer-centric approach whilst aligning with the UAE’s vision for an advanced digital landscape. With DIB ‘alt’, we introduce a new era of banking that prioritizes the needs of our customers.”
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